NXG MARKETS PRIVACY POLICY

Effective Date: 1st of June 2025

Nxg Markets Ltd ("Nxg Markets," "we," "us," or "our") is a globally recognized financial services provider, offering trusted and secure brokerage solutions.

We operate as a private limited company, with our headquarters located at #806, Al Serkal Building 2, Port Saeed, Dubai, U.A.E., and our registered address at Bonovo Road, Fomboni, Island of Moheli – Comoros Union.

Nxg Markets Limited is authorized and regulated by the MWALI International Services Authority (MISA) under License No. T2022091 to provide brokerage services. Additionally, NXG Markets Pvt. Ltd is registered in Australia and regulated by ASIC (Australian Securities and Investments Commission) for general financial product advice under ABN 93 623 948 998 and AFS License No. 001308207.

1. INTRODUCTION

This Privacy Policy establishes the lawful framework under which Nxg Markets collects, processes, stores, discloses, and safeguards personal information. Our practices are fully aligned with the Protection of Personal Information Act, 2013 ("POPIA"), the General Data Protection Regulation ("GDPR") where applicable, and all other relevant data protection laws and regulations. Nxg Markets is committed to ensuring that personal data is handled transparently, securely, and in strict compliance with these legal requirements to protect the rights and privacy of all individuals.

2. OUR COMMITMENT TO PRIVACY

Nxg Markets is steadfast in its commitment to safeguarding the confidentiality, integrity, and availability of all personal data processed through our services. This encompasses data collected via our website, digital platforms, communication channels, and any other mediums utilized in our operations. We adhere rigorously to applicable data protection regulations and industry best practices, including but not limited to the General Data Protection Regulation (GDPR), ensuring robust data security measures, strict access controls, and comprehensive data governance frameworks to protect against unauthorized access, disclosure, alteration, or loss of personal information.

3. LAWFUL BASIS FOR PROCESSING PERSONAL DATA

• Performance of a contract;
• Compliance with legal obligations;
• Legitimate business interests;
• Consent from the data subject;
• Protection of vital interests.

4. COLLECTION OF PERSONAL INFORMATION

• Identification details (e.g., full name, date of birth, national ID/passport number);
• Contact information (e.g., residential address, email, telephone);
• Financial details (e.g., bank account information, source of funds);
• Employment and income information;
• Trading activity and preferences;
• Technical data (e.g., IP address, login data, device/browser information);
• Usage data (e.g., website interaction, documents downloaded, referral sources).

5. PURPOSES OF PROCESSING PERSONAL INFORMATION

• To establish and maintain a client relationship;
• To perform verification and identity checks;
• To facilitate transactions and manage your account;
• To comply with legal and regulatory obligations including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements;
• For internal business operations including audits, compliance monitoring, fraud prevention, and cybersecurity;
• For marketing and promotional purposes (subject to applicable consent);
• For business analytics, statistical research, and service improvement;
• To fulfill contractual obligations.

6. DISCLOSURE OF PERSONAL INFORMATION

Nxg Markets may share your personal data with the following entities under strict confidentiality and compliance safeguards:

• Regulatory authorities and law enforcement agencies;
• Financial institutions and payment service providers involved in transaction processing;
• External professional advisors (e.g., legal, accounting, compliance);
• Service providers and vendors (e.g., IT, cloud hosting, KYC/AML service providers);
• Any third parties to whom disclosure is legally mandated or contractually necessary.

Nxg Markets does not sell or rent personal information to third parties for direct marketing purposes.

7. CROSS-BORDER DATA TRANSFER

Nxg Markets Ltd may transfer, store, or process your personal data in countries outside your country of residence. These cross-border data transfers are conducted in full compliance with applicable data protection laws. Nxg Markets ensures that appropriate safeguards such as Standard Contractual Clauses (SCCs) or Binding Corporate Rules (BCRs) are implemented to protect your data and uphold your privacy rights.

8. DATA RETENTION

Nxg Markets Ltd retains personal data only for as long as is reasonably necessary to fulfill the specific, explicit, and legitimate purposes for which it was collected, as outlined in this Privacy Policy, or to comply with legal, regulatory, tax, accounting, or reporting obligations. Where processing is based on consent, data may be retained until such consent is withdrawn, subject to any overriding legal obligations.

Upon the expiration of the applicable retention period, or once the data is no longer required for the stated purposes, Nxg Markets will take appropriate measures to ensure secure and irreversible deletion, destruction, or anonymization of the personal data, in accordance with applicable data protection laws, industry best practices, and internal data governance policies.

In certain cases, we may retain personal data for a longer period where required for the establishment, exercise, or defense of legal claims, or where we are mandated to do so by applicable laws or regulatory authorities.

9. SECURITY MEASURES

• SSL encryption of data in transit;
• Role-based access controls and strong authentication;
• Firewalls, intrusion detection systems, and regular security audits;
• Secure physical and digital storage systems;
• Staff confidentiality agreements and data protection training.

10. COOKIES AND TRACKING TECHNOLOGIES

Nxg Markets Ltd utilizes cookies and similar tracking technologies (such as web beacons, pixels, and scripts) to enhance user experience, analyze website traffic, and collect aggregated usage and performance data. These technologies enable us to recognize your browser or device, store user preferences, and improve the functionality and security of our digital services.

By accessing and using our website, you consent to the placement of cookies on your device in accordance with this policy, unless you have disabled them through your browser settings.

You have the right to manage or withdraw your cookie preferences at any time by adjusting the settings in your web browser. Please note that restricting certain categories of cookies may impact the full functionality and user experience of the website.

Where required by applicable data protection laws—including but not limited to the General Data Protection Regulation (GDPR) or relevant national legislation—explicit consent will be obtained before non-essential cookies are deployed.

12. THIRD-PARTY LINKS

The Nxg Markets Ltd website may contain hyperlinks, plugins, or references to external third-party websites, platforms, or services that are not owned, operated, or controlled by Nxg Markets and are not subject to this Privacy Policy. These third-party websites may have their own privacy policies, terms of use, and data processing practices, which we do not control or endorse.

We do not accept any responsibility or liability for the content, privacy practices, or data protection compliance of such third-party websites. Users are strongly encouraged to carefully review the applicable privacy notices and terms and conditions of any external websites prior to accessing them or providing any personal information.

Your access to and interaction with such third-party websites is undertaken entirely at your own risk and is subject to the terms and privacy policies of the respective third-party providers.

13. DATA ACCURACY AND UPDATES

Nxg Markets Ltd is committed to maintaining the accuracy, completeness, and relevance of the personal data it processes. While we take reasonable steps to ensure data integrity, it remains your responsibility to ensure that the personal information you provide to us is accurate, complete, and up to date.

You have the right, in accordance with applicable data protection laws, to request access to, rectification of, or deletion of your personal data held by us. You may also request the restriction of processing or object to certain forms of data processing, where applicable.

To exercise these rights or to notify us of any changes to your personal information, please contact us at: info@nxgmarkets.com. We will take appropriate steps to verify your identity before processing your request and will respond within the timeframes prescribed by relevant data protection legislation.

Failure to provide or maintain accurate and current information may affect our ability to provide you with our services and may result in non-compliance with regulatory obligations.

14. CHANGES TO THIS PRIVACY POLICY

Nxg Markets Ltd reserves the right to amend, update, or modify this Privacy Policy at any time to reflect changes in legal or regulatory requirements, industry standards, or our business operations and practices. All amendments will be effective upon publication of the revised policy on our official website, unless a different effective date is specified by applicable law.

We encourage users to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal data. Material changes may be communicated via direct notice where required by applicable data protection laws.

Your continued access to or use of our services after the effective date of any amendments shall constitute your acknowledgment of the modified Privacy Policy and your agreement to be bound by its terms.

If you do not agree with the revised terms, you must discontinue use of our services and may exercise your data subject rights as outlined in this policy.

15. CONTACT US

For any privacy-related inquiries, data subject access requests, or concerns regarding the processing of your personal data, please contact us using the details below:

Email: info@nxgmarkets.com

Phone: +61 480 037 361

Postal Address:
Nxg Markets Ltd
Bonovo Road – Fomboni
Island of Moheli – Comoros Union